The summer of my freshman year, I worked as a cafe and poolside services employee for Bay Club Courtside in Los Gatos. The Bay Club is an upscale active and hospitality facility that provides various fitness, health and wellness, shopping, and social event amenities for its members. My responsibilities included providing superb customer service by delivering foods and beverages in a timely manner with the utmost quality. I exercised my leadership capabilities in helping new employees learn the day-to-day operations in the cafe, and worked hard to make sure everything was running smoothly. I gained great interpersonal skills in going above and beyond for member requests, as well as keeping a positive and professional demeanor in a fast-paced, stressful working environment. I frequently engaged in independent problem-solving as well, as much of the time I worked behind the counter alone during busy rush hours.
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